Cookie statement

What we store on your device

Two cookies, both from this website itself. Neither contains your name or your email address.

• ti_consent, stores your choice at the bottom of the page: yes or no per purpose, the version of the wording you answered, and the date. That is what saves us asking again on every page. Retention: one year.
• ti_device, one random number, and nothing else. Only placed if you answer “yes”. It lets us see that the same device comes back, so we can recognise interest across several visits. Retention: one year.

Your browser also holds on to your search in the property listings during your visit (cp-search-context), so that a property page can show “previous” and “next” within that search. It disappears when you close the tab, and it contains no number that identifies you.

Advertising via Meta

If you answer “yes” to this, we place the Meta pixel from Facebook and Instagram. It tells Meta which pages you view on this website and when you submit a form, so we can see which advert led to an enquiry and show you our adverts elsewhere. Meta is itself responsible for that data; what Meta does with it is set out in Meta’s privacy policy.

• _fbp and _fbc, placed by Meta as soon as you give permission. They hold a random number and, if you arrived through an advert, the code of that advert click. Retention: three months.

We also send the same events to Meta from our own server, because browsers and blocking software often stop the pixel. Your email address and phone number travel with them encrypted: converted into an unreadable code, so Meta can recognise that it is the same person without being able to read the details themselves. This happens only if you chose “yes”. If you choose “no”, we send nothing and delete _fbp and _fbc from your device.

Statistics without a cookie

We measure how this website is used with Tesoro Insights, through our own domain. That measurement stores nothing on your device, so it keeps running even if you choose “no” above. What is recorded: which page you view and in which language, whether you arrived from another website and which one (the domain name only), the source labels an advertisement or newsletter link may carry (utm_source, utm_medium, utm_campaign), and a coarse location for your internet connection: country, region, city and network. No name, no email address, no precise location.

That measurement also records how far you read a page, which buttons you click to open a form, which files you download, and which fields of a form you fill in. Of a form field only its name, such as “email”, never what you type. If you do not send the form, we do not know what was in it.

Links in our emails

If you click a link in an email from us, that link carries a code telling us that you were the one who opened it. This works without a cookie and applies to that one link only.

Forms

What you fill in yourself, your name, your email address, your question, goes into our customer system, so we can reply to you and find the conversation again later. Our forms are protected against abuse with Cloudflare Turnstile, which places no cookie on this website.

Technology and security

This website runs through Cloudflare. Cloudflare may place technical cookies needed to keep the site secure and reachable, such as __cf_bm. Those are strictly necessary and hold no profile of you. At the time of writing we measure none of them on this website.

Changing or withdrawing your choice

At the bottom of every page you will find Cookie preferences. You can change your answer there at any time. If you choose “no”, we delete the number from your device. You can also remove the cookies yourself through your browser at any time.

Changes

If the question we ask changes, we ask it again: each new version of the wording voids the answer you gave to the previous one.

Questions

Please get in touch through the contact page.